ORDER CHANGING QUESTIONS

Yes, you can. you have 24 hours to change your order. So if you need a change of size, you need to contact our support team As Soon As Possible via info@vosenta.com.
As long as your item isn’t shipped yet, we can still change it in our system. Please send us a mail with your correct address and your order number to info@vosenta.com and we will take care of it. After your order is shipped out (you will get tracking info when shipped), it is out of our hands. If that is the case you need to contact the carrier who is delivering your items.
Yes, you can. you have 24 hours to cancel your order. All you need to do mail us at info@vosenta.com .Use “Cancel order #ORDERNUMBER” and we will take care of it. For more information check “Refund Policy” page.
 

GENERAL QUESTIONS:

It depends on your country of residence. We have 2 facilities. One in the USA and one in Europe(Latvia).
Currently, we run all our support digitally.  Our systems are pretty streamlined and we thrive to answer your questions in a timely matter.
We are U.S based business. This doesn’t mean you can’t order if you are not from the USA. The credit card companies will simply use your own currency on check out. Although we work on our website to add currency switcher as soon as possible.
You can only use one discount code per order. Multiple codes are not supported on our website.
  SHIPPING AND HANDLING QUESTIONS:
It depends on where you are from. Check the “Shipping and Printing Process” page for more info.
We offer free shipping for U.S, Canada, U.K, Europe**. For other countries, we charge 5$ per product.   **France, Germany, Greece, Russia, Spain, Turkey, Ukraine, Iceland, Serbia, Slovakia, Hungary,  Israel, Belgium, Bulgaria, Croatia , Czech Republic, Estonia
We are so sorry to hear about the custom fee, however, it’s beyond our control. This is not a fee imposed nor collected by us. Unfortunately, some governments randomly pick packages they check and decide to charge extra for import. Sorry for any inconvenience caused, but there is literally nothing we can do about this.
  MATERIALS AND SIZING QUESTIONS:
Our leggings are mid rise and made of 80% polyester and 20% spandex. They come with an elastic waistband and all our seams are double stitched. For more info check the products’ pages.
Every product page has a clear sizing table on the “Size Chart” section.
Thank you for checking this page to see if your answer is in there. If you cannot find the answer to your question, feel free to contact our support team . You can sending an E-mail to info@vosenta.com Also you can fill the “Contact Us” Form (link below) https://vosenta.com//contact-us/